河狸帮 客服与帮助
一般会在 3 个工作日内回复。
河狸帮是什么
给洛杉矶华人用的生活小助手。按住麦克风，用中文说你要找什么（比如“阿罕布拉附近会说中文的牙医”“怎么考驾照”），App 帮你找到附近的商家、机构和办事指南，可以直接打电话或导航。
常见问题
说了没反应？ 第一次使用时请允许麦克风和语音识别权限。如果之前拒绝了，到手机“设置 → 河狸帮”里打开。
字太小？ 对着麦克风说“字大一点”，或在 App 设置里调大字体。
想看繁体字？ 说“换繁体”，或点首页的简繁切换按钮。
为什么要位置权限？ 用来把离你近的排在前面。位置只在手机上计算，不会上传。不允许也能用，可以直接说地名，比如“蒙特利公园的会计师”。
查不到我要的？ App 会匿名记下查不到的问题，我们会陆续补充内容。也欢迎直接发邮件告诉我们。
信息不对？ 在商家详情页点“电话打不通 / 信息有误”，或发邮件给我们。
想发房源、招人、合作或提建议？ 在“设置 → 联系我们”按住金色话筒直接说，我们帮你整理成单子，你确认后发送。处理状态和回复在“我的留言”里看。
商家要求修改或删除信息
可以在商家详情页点“电话打不通 / 信息有误”，或在“设置 → 联系我们”里直接说，也可以发邮件到 panglaochen@gmail.com，写明商家名称、地址和要修改或删除的内容，我们会尽快处理。
Beaver Buddy Support (English)
We usually reply within 3 business days.
What is Beaver Buddy?
A voice-first helper for the Chinese-speaking community in Los Angeles. Hold the microphone and say what you need in Chinese (for example “a Mandarin-speaking dentist near Alhambra” or “how do I get a driver's license”). The app finds nearby businesses, agencies and step-by-step guides, and you can call or get directions with one tap.
FAQ
Nothing happens when I speak? Allow microphone and speech recognition access the first time. If you declined earlier, turn them on in Settings → Beaver Buddy.
Text too small? Say “字大一点” (bigger text), or change the text size in the app's settings.
Traditional Chinese? Say “换繁体”, or tap the Simplified/Traditional switch on the home screen.
Why location? To list nearby places first. Location is used only on your phone and never uploaded. The app works without it — just say a place name.
Couldn't find what I need? The app anonymously notes questions with no answer so we can add content. You are also welcome to email us.
Wrong information? Email us with the business name and the correct details.
Businesses: correct or remove a listing
Email panglaochen@gmail.com with the business name, address and the change you need. We will handle it promptly.